These terms of use apply to all communication courses and digital interaction modules offered via the website kissingram.com. The subject of the contract is the provision of learning content for developing communication skills in modern learning environments.

The courses include video lessons, interactive exercises, and digital tools for improving interpersonal communication. The exact scope is determined by the respective course description at the time of booking.

As a user, you undertake to use the provided content exclusively for your personal learning process. Sharing access data or course materials with third parties is not permitted.

• You are responsible for the security of your account
• You use the platform in accordance with applicable laws
• You respect the copyrights of all content
• You report technical problems immediately to info@kissingram.com

We provide the courses as digital learning content. The platform's availability averages 98% annually, excluding maintenance work and force majeure.

3.1 Changes to the Course Offerings

We reserve the right to further develop courses and update content. Significant changes will be communicated to you by email at least 14 days before they take effect.

Course fees are transparently displayed on the website. Payments are made by bank transfer or credit card. For online courses, you have a statutory right of withdrawal of 14 days, provided the course has not yet started.

• One-time payments are due immediately
• Installment payments are possible by agreement
• No refund will be given for modules already used if the course is canceled

We are liable without limitation for intent and gross negligence, as well as for injury to life, body, and health. For simple negligence, we are liable only for breach of essential contractual obligations, limited to the typical foreseeable damage.

The use of the learned communication techniques is at your own risk. We assume no liability for specific results in professional or private conversations.

The contract runs for the booked course duration. Ordinary termination is possible at any time after completion of the booked course. In the event of a violation of these terms, we may block access without notice.

After termination of the contractual relationship, your personal data will be deleted in accordance with our privacy policy, unless statutory retention obligations exist.

We may change these terms of use with effect for the future, provided this is necessary for legal or technical reasons. We will inform you of changes by email to the address provided during registration.

If you do not object to the changes within six weeks of receiving the notification, the new terms will be deemed accepted. We will refer to this deadline in the notification.

If you have any questions about these terms, please contact: info@kissingram.com or by mail at Krügerring 5/6. The law of the Federal Republic of Germany applies. The place of jurisdiction is the registered office of the provider.

The European Commission provides a platform for online dispute resolution, which you can find at ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.